Online retailers rely heavily on visual imagery to attract their target audience and sell their products. Thus, e-commerce photography is in high demand. Photographers who specialize in e-commerce digital images are experts in product photography, often leveraging strategic lighting and angles to showcase the product in the best possible way.
Recognizing the role of photography in e-commerce while simultaneously developing advanced photography skills and techniques can help you tap into this growing sector.
The Importance of Visuals in E-commerce
Defined as the commercial transactions that take place online, e-commerce is becoming increasingly prevalent in today’s interconnected world. Not only are customers making purchases on retail websites, but they also are incredibly motivated to purchase items they see for sale on social media.
According to the U.S. Census Bureau, e-commerce sales generated more than $291.6 billion in revenue in the second quarter of 2024, accounting for about 16% of all consumer transactions. This number will likely continue to grow in the coming years — and the reality is that visuals play a key role in driving e-commerce transactions.
When a product is listed for sale online, the customer cannot feel or touch the item. They cannot judge its size or hear how it might sound. The only sense they can turn to is their sight, which is why all e-commerce images should be strategically staged and developed. The right visuals can substantially boost sales for any product or service available on an e-commerce marketplace.
The First Impression
The e-commerce landscape is notoriously competitive. According to research published in Internet of Everything, consumers prefer online shopping because of its convenience; they are able to find the items they want on their own terms, without leaving the comforts of home. While consumers are ready and willing to make purchases online, they are also inundated with advertisements and sponsored posts that encourage them to make those purchases, highlighting the importance of making a good impression. The proper product photography setup and subsequent images can help ensure you make a positive first impression on your prospective customers and will ultimately serve as a motivating factor when it comes to making the final purchase.
Establishing Customer Trust
In addition, imagery has a critical role in establishing customer trust. Not only products must be presented in an appealing and enticing way, but the lifestyle product photography must be accurate. If customers routinely feel disappointed by their purchases — or the actual product do not meet their expectations — they will stop making purchases and even warn other online buyers to avoid a business.
Creating Engaging Product Images
Images play a central role in e-commerce product display, so it’s crucial to strategically work to create engaging images that will provide an accurate reflection of the product available for purchase. Photographers who specialize in lifestyle product photography should prioritize lighting and product placement for their images.
High-Resolution Photography for E-commerce
High-resolution images are essential for e-commerce products. These allow consumers to see a crisp, clear and accurate representation of the product while giving them the ability to zoom in and see the details. Close-up product photography requires images to have a minimum width of 2,000 pixels in order to allow for a precise image when zoomed in closer.
Multiple Angles and Close-ups
Advanced technology has allowed for 360-degree product photography and even 3D imaging. Knowing that most e-commerce retailers want to offer customers a lifelike experience, photographers should be able to effectively use multiple angles along with close-up product photography techniques to capture every aspect of the product. These images can then, be compiled into a 360-degree display.
To illustrate the significance of image quality and versatility, one study focused on how users’ ability to virtually manipulate products influenced consumer trust. Namely, this encompasses visual control (the ability to zoom, enlarge and rotate images to view products from various angles) and graphical characteristics (image quality and the ability to manipulate a product’s color). Researchers found that products presented with high levels of visual control and graphical characteristics both yielded higher consumer trust.
Techniques for Effective E-commerce Photography
E-commerce photographers are not only skilled photographers, but they are also expert marketers. They must rely on advanced techniques that incorporate both marketing strategies plus photographic skills to create compelling images that will attract the most motivated consumers. Lighting and product photography setup play a pivotal part in the success of an individual image.
Lighting and Shadows
Lighting plays a powerful role in the way a product’s image is perceived, and it can have a direct impact on sales. According to research on product photography and its influence on consumers, lighting for product photography can influence the reaction of the customer and play a determining factor in whether or not they decide to make a purchase. Effective use of natural lighting, as well as artificial lighting, helps ensure the customer can see a clear and accurate portrayal of the product.
Backgrounds and Product Context
The image’s background can also frame the context of the product. The type of background used will vary considerably based on the type of product being promoted and the goals of the given client. In many ways, backgrounds can provide the e-commerce photographer with an opportunity for creative expression. However, it is essential that the chosen background complements and highlights the product rather than distracting from it.
The Role of Editing and Post-Production
During the editing and post-production process, e-commerce photographers have the ability to sharpen and perfect their images. While editing is common, particularly in the e-commerce photography industry, the true success of an image is heavily dependent on photographic skill. Editing cannot always cover up mistakes made during the photography session, so it’s important for photographers to hone and develop skills over time.
Image Retouching and Enhancement
Image retouching and enhancement are widely used in e-commerce product photography to refine images and ensure they effectively capture customer attention. Common edits include adjusting shadows and highlights to improve lighting balance, enhancing textures to emphasize the quality of materials, and removing creases in fabrics to present products in their best light. These techniques help create polished and professional images that appeal to online shoppers.
While these adjustments are standard practice, it’s essential to avoid extensive manipulations that alter the fundamental appearance of the product. Over-editing, such as drastically changing the color or shape of an item, can compromise the integrity of the image and erode customer trust. Striking the right balance between refinement and authenticity ensures that your images remain both appealing and honest representations of the products they showcase.
Consistency in Image Presentation
Image retouching and enhancement play a crucial role in creating a consistent presentation across all brand images. An online retailer, for example, may want all their product images enhanced with a particular filter that aligns with their brand guidelines. Filters and editing can help achieve brand consistency by creating a cohesive visual style that reinforces the retailer’s identity, improving consumer trust and promoting retail sales on leading e-commerce platforms.
However, it’s important to exercise caution when using filters, as they can unintentionally alter the color or appearance of products. For instance, overly warm filters might make white products appear beige, or high-contrast edits could distort subtle textures. Such inaccuracies can lead to customer dissatisfaction, increased returns, and a potential loss of trust. To mitigate this, ensure that any applied filters enhance the image without compromising the accurate portrayal of the product’s true characteristics, such as its color, texture, and details. This balance is critical for maintaining customer confidence and reducing the risk of mismatched expectations.
The Impact of Digital Photography on Sales
The e-commerce industry counts on visual appeal to drive sales, and most online retailers will find that they can increase product sales by investing in specialized e-commerce photography services.
According to a survey of e-commerce shoppers, more than 75% of consumers rely on a product image in order to make a decision, with most acting on what they see rather than what they read in the product description. At the same time, it’s worth noting that more than 20% of e-commerce returns take place because the consumer feels that the actual product did not align with the product image online, hence the importance of displaying accurate, high-resolution product images.
Boosting Conversion Rates
One of the most significant challenges online retailers face is encouraging site visitors to finalize their purchases. Many rely on content marketing and other digital marketing techniques to drive traffic to their websites, but getting customers to complete their transactions can be more complicated. Using clear, high-resolution images on an e-commerce website, retailers can boost conversion rates and revenue for the company.
Reducing Returns With Accurate Photography
Online returns are not convenient for customers or businesses, but consumers make returns when they are disappointed by what they have received in some way. By prioritizing accurate photography and using an array of product photography angles, you can give your customers a realistic expectation of what they will get and reduce the probability of a high return rate.
Emerging Trends in E-commerce Photography
The e-commerce landscape is expected to continue changing and evolving, especially as advanced technology is constantly reshaping consumer expectations, behaviors and buying patterns. By being aware of the emerging trends in e-commerce photography, photographers can prepare accordingly and focus on developing the most in-demand product photography skills.
The Emerging Importance of Product Videography
As e-commerce continues to evolve, product videography is becoming an essential tool for online retailers to engage customers and showcase their offerings more effectively. Unlike static images, videos allow for dynamic demonstrations of a product’s functionality, features, and use in real-life scenarios. For example, a video might show how a piece of furniture can be assembled, how clothing moves when worn, or how an electronic device operates.
This interactive and immersive approach not only helps customers gain a clearer understanding of what they’re purchasing but also builds trust by offering transparency. With platforms like Instagram, TikTok, and YouTube becoming key marketing channels, product videography is also instrumental in capturing the attention of modern, video-savvy consumers. By investing in high-quality product videos, retailers can differentiate themselves from competitors, enhance customer satisfaction, and reduce the likelihood of returns due to unmet expectations.
Integration of Augmented Reality (AR)
Augmented reality, or AR, is expected to play a vital role in e-commerce in the years to come. Through AR technology, consumers can enjoy an immersive experience that allows them to try out a product before they make a purchase, ultimately assisting them in making a more informed decision.
Explore Creative Product Photography Ideas at Rocky Mountain College of Art + Design
To learn more about lighting for product photography and to discover the best product photography angles, consider investing in your education and professional development. At Rocky Mountain College of Art + Design, we offer a BFA degree in Photography – on campus or online, as well as, a digital photography certificate that allows students to build a technical foundation in photography. Coursework covers a wide range of topics, including manual camera operation, lighting equipment, and customer engagement. Request more information about our degree and certificate programs today.